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Privacy Policy

Privacy Policy

Privacy Policy for Misaka.io

Misaka.io is committed to protecting the privacy and security of its users. This Privacy Policy describes the information we collect, how we use it, and how we protect it. By using the Misaka.io website or any services provided by Misaka.io, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

Misaka.io may collect various types of information from its users, including:

  • Personal Information: We may collect personal information such as your name, email address, and other contact information when you sign up for our services or contact us through our website.

  • Usage Information: We may collect information about how you use our website, such as the pages you visit and the links you click on.

  • Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your computer when you visit a website. They can help us to personalize your experience and to analyze how our website is being used.

  • Log Files: We may collect information from our server logs, such as your IP address, browser type.

How We Use Your Information

Misaka.io uses the information we collect for the following purposes:

  • To provide and improve our services: We use your personal information to provide our services and to improve our website.

  • To communicate with you: We may use your personal information to respond to your inquiries or to provide you with information about our services.

  • To personalize your experience: We may use cookies and other tracking technologies to personalize your experience on our website.

  • To analyze how our website is being used: We may use your information to analyze how our website is being used, to identify trends and patterns, and to improve our website.

Other Things You Should Know

List of Data Sub-processors

Here is our list of sub-processors and why we use them:

Sub-ProcessorLocation of entityLocation of dataWhy we use it
Cloudflare, Inc.United StatesN/ACDN and Email routing
Vercel IncUnited StatesUnited StatesWebsite hosting
BunnyWay d.o.o.SloveniaN/ACDN
Hetzner GmbHGermanyFinland, United StatesCloud computing services
Stripe, Inc.United StatesUnited StatesPayment processing
Chargeflow, Inc.United StatesUnited StatesPayment dispute management
Axiom, Inc.United StatesUnited StatesLogging storing and analytics
Google AnalyticsUnited StatesN/AWebsite analytics
OpenAIUnited StatesUnited StatesCustomer support - Smart Reply
DeepLGermanyFinlandCustomer support - Translation
TwilioUnited StatesUnited StatesFor sending SMS
PostmarkUnited StatesUnited StatesFor sending emails
Amazon Web ServicesUnited StatesUnited StatesFor sending emails
WasabiUnited StatesUnited StatesEncrypted Database backup storage